CloudSource hosted telephony
Your phone system, hosted in Auckland.
A complete 3CX business phone system, hosted in our Auckland data centre and connected over modern SIP trunks. Take calls on desk phones, laptops or mobiles, keep your numbers, and let the team that runs your IT look after it.
Why host your phones with CloudSource
- No phone boxYour 3CX system runs in our data centre, so there’s no on-site phone system to buy, house or maintain.
- Works anywhereAnswer calls on a desk phone, on your laptop or with the mobile app, from the office or from home.
- Set up for youWe design your call flows, port your numbers, set up phones and apps, and train your people.
- One teamThe same local team supports your phones, your private cloud and your everyday IT.
3CX phone system. Full business features, no on-site hardware.
Hosted in Auckland. In our New Zealand data centre.
Set up and supported. Numbers ported, people trained.
What’s included
Everything you need to replace an ageing phone system or a basic cloud phone service, set up and supported by our team.
The 3CX phone system
A full business phone system with the features your team expects.
- Auto attendant and call routing
- Call recording, logging and voicemail
- Ring groups, transfers and music on hold
- Integration with popular CRM systems
Calling and your numbers
Connected to the national phone networks over SIP trunks, so all you need is an internet connection.
- Keep your existing numbers
- Local, national, mobile and international calling
- Grow or shrink as your team changes
Phones and apps
Take calls wherever your people are working.
- Desk phones, set up and provisioned
- Softphones on laptops and PCs
- Mobile apps for iPhone and Android
Set-up and support
A planned move with no surprises, then ongoing support from people you know.
- Call-flow audit and design
- User training and documentation
- Testing before your numbers move
- Ongoing support from our local team
Your phones, alongside the rest of your cloud.
Hosted telephony sits in the same Auckland data centre as our private cloud, and works alongside Microsoft 365 and Azure, all supported by one team.
FAQ
Questions we’re often asked
Can we keep our existing phone numbers?
Yes. We port your existing numbers to your new 3CX system and test everything before the switch.
Do we need a phone system in the office?
No. Your 3CX system is hosted in our Auckland data centre. All you need is an internet connection, plus desk phones if you want them.
Can people answer calls on their mobile or laptop?
Yes. 3CX has softphones for laptops and PCs and apps for iPhone and Android, so people can take calls wherever they’re working.
What does the move involve?
We audit and design your call flows, set up the system, phones and apps, train your people and test it all. Then we port your numbers and support you after go-live.
What’s the contract term?
An initial 12-month term, after which the agreement continues on an open basis and can be ended with 90 days’ notice.
Time to replace your phone system?
Tell us how your calls work today. We’ll design a 3CX setup that fits, and handle the move for you.